A: We have our own fleet of trucks that will deliver within a 50 mile radius of Chicago, IL. If you live outside of this area, we utilize the most economical and time efficient method of shipping. We utilize UPS, FedEx, and LTL carriers. All orders are also available for customer pick-up or your selected collect carrier.
A: For all local deliveries (50 mile radius of Chicago) if your order is greater than $300, we will deliver for free. If your order is less than $300, we will add a delivery charge of $32.95.
A: All local delivery orders are delivered next day.
A: If your order is received by 5pm, it will ship the next day. (In-Stock items only)
A: Call customer service at 630.384.1130 and obtain an RMA# (return merchandise authorization). Provide your email address that will allow us to send you a return postage label and send your package back. If this is a return and not an exchange, you will receive credit once we have received the product back and it has been inspected and approved to put back into our stock. A restocking fee of 20% will be subtracted from your credit.
A: Same as above and once we receive and inspect the returned product, we will ship the replacement product immediately.
A: 30 days from the time of purchase
A: Once you find your items, add them to the shopping cart. Once you have added everything that you need, click on ‘Check Out’ which will allow you to complete your shipping and billing information to complete your order.
A: We accept Visa, MasterCard, Amex, Discover. You will be able to enter your credit card info securely when you ‘check out’ to complete your order.